ik444 Privacy Policy —
How We Protect Your Data

Data Controller

ik444 acts as the data controller in respect of all personal data collected through the ik444.io platform. As data controller, ik444 determines the purposes and means by which personal data is processed and is responsible for ensuring that all data processing activities comply with applicable data protection obligations under the international offshore gaming framework under which ik444 operates.

If you have any questions about how ik444 handles your personal data, wish to exercise your privacy rights, or need to raise a data-related concern, please contact the ik444 data team at [email protected], marking your correspondence clearly with "Privacy Request" in the subject line. All privacy-related enquiries will be handled by a dedicated team member with appropriate data protection responsibilities.

Data We Collect

ik444 collects personal data across several categories depending on your level of engagement with the platform. The full breakdown is presented in the transparency table above. In summary, the categories of personal data we collect include:

• Identity Data: Information that identifies you as an individual, including your full legal name, date of birth, nationality, and government-issued identification documents. This data is collected as part of the mandatory KYC process required for all players seeking to make withdrawals or whose account activity triggers a compliance review.
• Contact Data: Your email address, phone number, and residential address. This is used for account communication, withdrawal confirmation, and support correspondence. Players in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and other cities across Bangladesh are asked to provide their current residential address for verification purposes.
• Financial Data: Payment method details including the mobile banking numbers associated with bKash, Nagad, Rocket, and Upay accounts, as well as cryptocurrency wallet addresses used for USDT, BTC, or ETH transactions. Transaction records including deposit amounts, withdrawal amounts, and dates are also retained.
• Technical Data: Automatically collected information about your device and browsing session, including IP address, browser type, operating system, and session timestamps. This data is used primarily for security, fraud detection, and enforcing restrictions on access from prohibited jurisdictions.
• Usage Data: Information about how you interact with the ik444 platform, including which games you play, how long you play, your wagering amounts, and your use of responsible gaming tools. This data supports our responsible gaming monitoring obligations and helps us identify players who may be experiencing difficulties.

How We Collect Your Data

ik444 collects personal data through the following means:

• Direct Collection: Data you provide voluntarily when registering an account, completing the KYC verification process, making a deposit or withdrawal request, contacting customer support, or participating in a promotion.
• Automated Collection: Technical and usage data collected automatically through the ik444 platform as you browse, log in, and interact with games and betting markets. This includes session cookies, server-side logging, and device fingerprinting tools used for fraud prevention.
• Third-Party Sources: In limited circumstances, ik444 may receive data about you from third-party identity verification providers, payment processors (including bKash, Nagad, Rocket, and Upay gateway partners), and fraud-screening services. This data is used solely to verify your identity and protect the integrity of your account.

ik444 does not purchase personal data from data brokers or third-party list providers, and does not collect sensitive personal data categories (such as health data, political opinions, or biometric data) except where identity document scans form part of the KYC process, in which case document images are handled with enhanced security controls and deleted after verification is complete.

Legal Basis for Processing

ik444 processes personal data on the following legal bases:

• Contractual Necessity: The majority of data processing activities are necessary to perform the contract between ik444 and the player — specifically, to operate your account, process deposits and withdrawals, settle bets, and deliver the gaming services you have signed up to receive.
• Legal Obligation: Certain data processing activities — in particular KYC identity verification, AML transaction monitoring, and record-keeping — are required by the legal and regulatory obligations applicable to ik444 under its international offshore gaming licence.
• Legitimate Interests: ik444 processes technical and usage data on the basis of legitimate interests in preventing fraud, maintaining platform security, enforcing its Terms & Conditions, and improving the quality of its services. Where legitimate interests are relied upon, ik444 has assessed that its interests do not override the privacy rights of individual players.
• Consent: Where ik444 sends marketing communications or uses non-essential cookies, this is done on the basis of your explicit consent. You may withdraw consent at any time by updating your account communication preferences or contacting support.

How We Use Your Data

ik444 uses the personal data it collects for the following purposes:

• Creating and managing your ik444 account, including authenticating your identity at login and maintaining your account balance and transaction history.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and cryptocurrency channels, and confirming the ownership of payment methods used.
• Verifying your identity and age (21+) as required by KYC obligations and to prevent underage gambling.
• Monitoring transactions for AML compliance and reporting suspicious activity to relevant authorities where legally required to do so.
• Detecting and preventing fraud, collusion, bonus abuse, multi-accounting, and other forms of prohibited conduct as defined in the ik444 Terms & Conditions.
• Enforcing access restrictions to prevent players from Restricted Jurisdictions accessing the platform.
• Monitoring player activity for responsible gaming purposes, including identifying signs of problem gambling and triggering appropriate intervention tools.
• Responding to customer support requests, resolving disputes, and maintaining records of communications for quality assurance purposes.
• Sending transactional communications (account notifications, deposit confirmations, withdrawal updates, security alerts) and, where consent has been given, promotional communications about ik444 offers and new games.
• Improving the ik444 platform through analysis of anonymised and aggregated usage data.

Data Sharing & Third Parties

ik444 does not sell, rent, or trade personal data. Data is shared with third parties only in the following limited circumstances, and always subject to strict contractual data protection obligations:

• Payment Processing Partners: bKash, Nagad, Rocket, Upay, and cryptocurrency gateway providers receive the minimum transaction data necessary to process deposits and withdrawals. These partners operate under their own regulatory frameworks and privacy policies.
• Identity Verification Providers: Third-party KYC service providers may receive copies of identity documents and personal details in order to conduct automated or manual identity verification checks on ik444's behalf.
• Game Content Providers: Studio partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive technical session data necessary to deliver their game content within the ik444 platform. These providers do not receive personally identifiable financial or identity information.
• Fraud Prevention & Security Services: Anti-fraud platforms and device fingerprinting services may process technical data to support ik444's security operations.
• Regulatory & Law Enforcement Authorities: ik444 will disclose personal data to competent authorities where required to do so by applicable law, court order, or regulatory obligation, including AML reporting requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of ik444's business or assets, personal data held by ik444 may be transferred to the acquiring entity, subject to equivalent data protection commitments.

All third-party data processors engaged by ik444 are contractually required to process personal data only for the specified purpose, to implement appropriate technical and organisational security measures, and to comply with applicable data protection standards.

Cookies & Tracking Technologies

ik444 uses cookies and similar tracking technologies on the ik444.io website to support platform functionality, maintain your login session, detect fraud, and — where you have given consent — to analyse usage patterns and deliver relevant promotional content.

The following categories of cookies are used by ik444:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that maintain your login state and security tokens that protect against cross-site request forgery. These cannot be disabled without preventing access to the platform.
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limits you have set, so that these persist across sessions.
• Analytical Cookies: Used to collect anonymised data about how players interact with the platform, which pages are visited most, and where technical errors occur. This data is used internally to improve platform performance. These are activated only where consent is provided.
• Security Cookies: Support fraud detection and device recognition systems, helping ik444 identify unusual login behaviour and protect your account against unauthorised access attempts.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the ik444 platform. For analytical and non-essential cookies, you may withdraw consent at any time without affecting your ability to access core platform features.

Data Security

ik444 implements a layered set of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:

• TLS 256-bit encryption for all data transmitted between player devices and ik444 servers, ensuring that login credentials, financial transactions, and personal information cannot be intercepted in transit.
• Encrypted storage of sensitive personal data and financial records on secured servers hosted in controlled data centre environments with physical access restrictions.
• Role-based access controls ensuring that ik444 staff can only access personal data to the extent necessary for their specific job function. Access to sensitive player records is logged and audited.
• Regular internal and third-party security assessments, penetration testing, and vulnerability scanning to identify and remediate potential weaknesses in the platform's security infrastructure.
• Two-factor authentication (2FA) available to players and mandatory for ik444 staff accessing internal systems containing personal data.
• Incident response procedures in place to detect, contain, and respond to any personal data breach. In the event of a breach that poses a material risk to players, affected individuals will be notified without undue delay.

Despite these measures, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their ik444 accounts, to enable 2FA, and to contact support immediately at [email protected] if they suspect their account has been compromised.

Data Retention

ik444 retains personal data for the minimum period necessary to fulfil the purposes outlined in this Privacy Policy, subject to any longer retention period required by applicable legal or regulatory obligations. The following general retention guidelines apply:

• Active Account Data: Personal data associated with an active ik444 account is retained for the duration of the account's active status and for a minimum of five (5) years following account closure, in order to comply with AML record-keeping obligations applicable to offshore gaming operators.
• Transaction Records: Financial transaction records (deposits, withdrawals, wagers, and bonus transactions) are retained for a minimum of five (5) years from the date of the transaction.
• KYC Documentation: Identity verification documents are retained for a minimum period of five (5) years following the completion of the KYC process or account closure, whichever is later, in accordance with AML compliance requirements.
• Support Communications: Customer support correspondence is retained for a minimum of two (2) years to support dispute resolution and service quality review.
• Marketing Data: Preferences and consent records are retained for the duration of the player's registration plus a short period thereafter to demonstrate consent compliance. Marketing communications cease immediately upon opt-out.
• Technical Logs: Server logs and session data used for fraud detection are retained for up to twelve (12) months, after which they are anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Players may request early deletion of certain categories of data subject to the limitations described in Section 10.

Your Privacy Rights

As an ik444 player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact [email protected] with the subject line "Privacy Request" and a description of the right you wish to exercise. ik444 will respond to all valid requests within thirty (30) days.

Please note that certain rights are subject to limitations where data processing is required by law or is necessary for the defence of legal claims. ik444 will clearly explain any applicable limitations when responding to your request.

Children & Minors

ik444 strictly prohibits the use of its platform by individuals under the age of 21. ik444 does not knowingly collect personal data from persons under 21 years of age. The platform's registration process includes an age declaration requirement, and KYC verification is used to confirm the age of players prior to the processing of withdrawals or upon the triggering of responsible gaming review thresholds.

If ik444 becomes aware or reasonably suspects that personal data has been collected from a person under the age of 21, the relevant account will be suspended immediately, all data associated with the account will be flagged for review, and any funds will be withheld pending verification of age. Upon confirmation that the account holder is underage, all personal data will be deleted in accordance with ik444's data retention obligations, and the individual will be permanently barred from re-registering.

Parents and guardians who believe a minor may have registered an ik444 account are urged to contact [email protected] immediately. ik444 will treat all such reports with the highest priority and take swift action to close any identified underage account.

Marketing Communications

ik444 may send promotional communications to players who have opted in to receive marketing messages during the registration process or subsequently through their account preferences. Marketing communications may include information about new games from providers such as Pragmatic Play, Evolution Gaming, and Spribe; seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL, and IPL season; deposit bonus offers; and platform feature announcements.

Marketing communications will be sent via the email address registered to your account. ik444 does not send marketing messages via SMS or third-party messaging applications without explicit consent. You may unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link included in any marketing email from ik444.
• Updating your communication preferences within your ik444 account dashboard.
• Contacting [email protected] with a request to opt out of all marketing communications.

Opting out of marketing communications will not affect the delivery of transactional and account-related communications, which are necessary for the operation of your ik444 account and cannot be disabled while your account is active.

Policy Updates

ik444 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, business operations, data processing practices, or the services offered on the platform. The effective date displayed at the top of this page will be updated whenever a revised version is published.

Where a material change is made to this Privacy Policy — particularly where it affects how your personal data is used or with whom it is shared — ik444 will notify registered players via the email address on file prior to the change taking effect. For minor or administrative updates, notification may be provided by posting a notice on the ik444.io website.

Your continued use of the ik444 platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the revised policy. Players who do not agree with material changes to this Privacy Policy should cease using the platform and contact support to initiate account closure and a data deletion request.

Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the way ik444 handles your personal data, please contact the ik444 data team using the details below. All communications should be in English and clearly marked with the nature of your enquiry.

• Email: [email protected] — Subject line: "Privacy Request" (plain text, not a clickable link)
• Live Chat: Available 24/7 through the ik444 platform (login required)
• Response Target: Privacy requests acknowledged within 5 business days; substantive response within 30 calendar days

If you are not satisfied with ik444's response to a privacy complaint or believe that ik444 has failed to handle your personal data in accordance with this Privacy Policy, you have the right to escalate your complaint to the relevant supervisory authority or to seek independent legal advice. ik444 will cooperate fully with any legitimate regulatory inquiry or investigation in respect of its data processing activities.